Privacy policy

Last updated: 16 September 2026.

Kinetic Integrations is responsible for the personal information described in this policy. Questions or requests can be sent to info@kinetic-integrations.co.uk.

Information collected

When you use the enquiry form, call or email, Kinetic Integrations may receive your name, business name, telephone number, email address and the information you choose to provide about your business. Basic technical information may also be processed by the website host to operate and secure the website.

How and why information is used

Enquiry information is used to respond, understand what help may be suitable and take steps you request before entering a contract. This is normally necessary for Kinetic Integrations’ legitimate interests in operating the business or to take pre-contract steps. If you become a client, information is also used to deliver the agreed service, administer the relationship, issue records and meet legal obligations. Enquiry details are not sold as a third-party marketing list.

Service and account information

Where a service is purchased, Kinetic Integrations may process Google Business Profile, website, review, reporting or call-handling information needed for the agreed work. Account access should use Manager permissions or another approved access method; clients should not send their Google password.

Suppliers and international processing

Information is shared only where reasonably necessary with service providers supporting the website, email delivery and the agreed client service. The website is hosted by Railway and enquiry emails are delivered using Resend. Some suppliers may process information outside the United Kingdom and are expected to use recognised contractual or legal safeguards where required.

How long information is kept

Unsuccessful enquiry records are normally retained for up to 24 months after the last meaningful contact, unless there is a legal reason to keep them for longer or you ask for earlier deletion. Client, transaction and service records may be retained for up to six years after the relationship ends where needed for tax, contractual or legal purposes. Information that is no longer needed is deleted or anonymised.

Cookies and analytics

This website does not currently use advertising cookies or visitor analytics. The hosting platform may use strictly necessary technical processing to deliver and protect the site. This policy will be updated before any optional analytics or marketing technology is introduced.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase your information, restrict or object to processing, and receive information you supplied in a portable format. You can exercise a right by emailing info@kinetic-integrations.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

This page may be updated when services, suppliers or legal requirements change. The latest revision date will remain at the top of the page.