Included with Momentum and Accelerator

Customer reviews and reputation management

A straightforward way to ask past and future customers for honest reviews and keep replies up to date.

A good Google profile can still lose the job if the reviews look old or ignored. Kinetic Integrations helps you ask past customers, request reviews after future jobs and reply consistently.

Every review must come from a real customer experience. We never buy, write or manufacture reviews, and no particular rating is promised.

What you can expect

  • Review requests for past customers
  • A repeatable request after future jobs
  • Professional replies kept up to date

Questions about customer reviews and reputation management

Do you create or buy reviews?

No. Review activity must come from real customer experiences. The service helps make requesting and replying more consistent.

Will you reply to negative reviews?

The management process supports review replies and alerts. Sensitive responses should remain accurate, professional and based on the business’s real records.

Ask about this part of the service

Tell me what you have now, what is not working and what sort of work you want more of.

What happens next

How the work is handled

  1. Check the current reviews

    Look at the rating, unanswered reviews and how you currently ask happy customers for feedback.

  2. Ask customers

    Set up a simple way to contact past customers and ask again after future jobs.

  3. Keep replies up to date

    Reply professionally and make sure every public response reflects what actually happened.

What this does for the business

Reviews handled every month

Reviews are dealt with as jobs are completed, rather than left for a one-off push when the profile looks quiet.

Outcome: Customers see an active business, while you have a simple way to ask for and reply to honest feedback.

Would customer reviews and reputation management help your business?

Tell me what is not working. I’ll explain whether the 14-day trial, Momentum, Accelerator—or no change—is the right next step.